Terms and Conditions
Medmar Philippines, Inc. / Medmar Travel Agency acts only as an agent for vendors and service providers (Provider) and as such, it is not liable for any loss, injury, death, accident or damage sustained in the course of availing the indicated services. In the event of any delay or suspension, it is the responsibility of the Provider to take the necessary remedial action to address the same and its consequences. In any case, Medmar shall extend necessary assistance to address concerns of guests and to safeguard their welfare, but the Provider will be responsible for the final decision on such requests. Additional expenses incurred due to delay, suspension, accidents and local conditions must be borne by the passenger/guest.
Indicated distances and travel times are estimates only and descriptions provided are for general guidance only and may not be based on the latest available information. Travel routes/ itinerary, departure date, hotel accommodation or other service may be amended due to safety concerns, prevailing conditions or unforeseen circumstances. The right is reserved to substitute accommodation, shipping and air carriers of similar category or alternate programs, schedules, in any way necessary in the interest of tour members or due to circumstances over which the operators have no control, like weather and local conditions. Direct and indirect consequences of Acts of God or any circumstance/ emergency beyond the control of Medmar and Provider such as failure to perform, delay, liability or damage shall be excused and shall not render them responsible for the same. In any case, any liability of Medmar that can arise from its services shall be limited to the fees it received for the same, exclusive of tax.
Please be advised that it is the guest’s responsibility to arrange proper exit/reentry documents, validity of passport and visa for the country(ies) to visit. Given the possibility of changes to timetables, routings, programs, and (tour) prices, the same shall be subject to confirmation.
AVAILABILITY, FARES AND PRICES
The travel products / services sold through and all prices quoted are subject to availability and can be withdrawn without notice. Prices are subject to change until full payment is received and tickets and voucher(s) are issued.
It is the passenger’s responsibility to obtain a visa (where required) and other relevant travel document at his/her own costs. He/She must be in possession of a valid passport required for entry, departure and travel through each destination point along the itinerary of the tour, (passport must be valid 6 months after return date), and be in possession all visas, permits and certificates including vaccination certificates, insurance policies, required for the whole of the journey.
Any information or advice given by us regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy and we are not responsible for any errors or omissions as to the information provided.
Cancellation fees will be based on hotels/ resorts/airlines and other charges of Provider, even in fortuitous events or any condition beyond our control. Service fee is non-refundable. Refunds will be processed immediately after receipt of money from the Provider and receipt of unused tickets and negotiable documents.
Medmar travel agency has revised its data processing activities in order to comply with GDPR and appointed Data Protection Officer, which can be contacted via email firstname.lastname@example.org.
Medmar is a member of IATA. IATA is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. IATA privacy practices are designed to provide protection for personal information, all over the world.
We process personal data gained from our clients exclusively for purpose of processing inquiries, and may therefore be forwarded to service providers. In order to deliver travel services we share data with airlines, including corporate and executive business travel requirements, which include hotel and car rental bookings. When doing so we use reservation system Amadeus whose privacy notice can be found on https://amadeus.com/en/policies/amadeus-policies, and when booking directly we transfer data directly to the service providers. They are however not sub data processors, but data controllers because they determine the purposes and means of the processing of personal data – for example, airlines have legal requirement to process certain personal data and share it with governments.
Medmar collects the following data:
Personal identification information (Name, email address, phone number, etc.)
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message
boards or via email.
• Use or view our website via your browser's cookies.
Our Company may also receive your data indirectly from the following sources: Facebook Pixel
Our Company collects your data so that we can:
Process your order, manage your account.
Email you with special offers on other products and services we think you might like.
We will not share your information with third parties.
Our Company securely stores your data at
Our Company will keep your data for a time period of a year. Once this time period has expired, we will delete your data.
For all inquires regarding your personal data, please contact: email@example.com
Marketing: Our Company would like to send you information about services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date to: firstname.lastname@example.org
You have the right at any time to stop Our Company from contacting you for marketing purposes.
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: email@example.com
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
• Keeping you signed in
• Understanding how you use our website
There are a number of different types of cookies, however, our website uses:
Functionality - Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Advertising - Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you
visit another website, you may be shown advertising based on your browsing patterns on
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Email us at:
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.
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