Truly non-stop service
Maximum 30′ response time
Free of charge
24/7/365 non-stop global support services
Global 24-hour coverage is crucial when dealing with travel emergencies. The availability of this type of 24-hour coverage is essential in the world of marine travel. It certainly illustrates one of the advantages of the MEDMAR GLOBAL SERVICE, which would not be possible, if dealing with an ordinary or local travel agency. Since Marine travel is global MEDMAR has structured itself so that it can service its clients across all time zones at any time.
If / when client tries to contact someone in Europe in the dead of night, at best they can leave a recorded message on someone’s recording machine, and then hope that the message will be picked up and acted upon. With MEDMAR however, a client’s booking in an emergency, is automatically transferred to our emergency support centre where our experienced consultants deal with the problem.